Driver Rater

Privacy Policy

Driver Rater is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This privacy statement sets out the type of information we collect, how we use it and who we may share it with. The statement may be amended from time to time with a current version here.

We collect personal information submitted by users such as:

  • Name
  • Email
  • Mobile phone number
  • Gender
  • Date of Birth

We collect non-personal statistical information on visitors such as:

  • IP address
  • Visit date and time
  • Visit duration
  • Referring site
  • Type of browser
  • Pages accessed

The primary purpose for which we collect information about you is to enable us to perform our business activities and functions and to provide the best possible quality of customer service. We collect, hold and use your personal information for the following purposes:

  • To verify your identity
  • To provide products and services to you
  • To provide you with news, information or advice about our products and services
  • To communicate with you including by email or phone
  • To manage and enhance our products and services
  • To personalise and customise your experience
  • To provide you with access to protected areas of the site
  • To conduct our business processing functions
  • To investigate any complaints about or by you, or if we suspect that you might be in breach of any of our terms and conditions or that you are or have been otherwise engaged in any unlawful activity

If you wish to submit a review, comment or question, you must register on the site to create a user account. All information you provide when registering a user account, including your name, address, email address and phone number, can be viewed, modified or deleted at any time by accessing your account.

Driver Rater does not sell or rent personal information to any third party. We may disclose your personal information to the police, government or regulatory authorities as required by law.

Your profile and reviews on the site will be publicly viewable and identifiable via your nickname and chosen location. We will not share your email address or your first and last names with other users or display them in any public manner unless you expressly choose to have us do so.

We may aggregate personal information from all of our users and provide that information in the aggregate to other parties (including advertisers) for marketing and promotional purposes. Any such information will not be in a form that will allow any third party to identify you personally.

Driver Rater uses cookies to remember who you are when you log in, to track your browsing patterns and to customise your user experience. The type of information we collect depends on what information and services you access and use, but generally does not include or is not tied to your personal information. We may also use cookies for anonymous profiling to tailor advertising to your preferences.

We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You should contact us immediately if you become aware of any unauthorised use of your password, username or account.

Our site may contain links to other sites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party site; and we are not responsible for the privacy policies or the content of any third party site.

We take the protection of your privacy seriously. If you have any privacy concerns or believe that your personal information is inaccurate or has been collected, used or disclosed in a manner contrary to privacy law, we encourage you to raise any concerns you have with us by email to insert address so that we can take steps to address them. We will investigate your complaint and use reasonable endeavours to respond in writing within 30 days. If we fail to respond within 30 days or you are dissatisfied with our response, you may have the right (depending on jurisdiction) to make a complaint to the regulator.

We may change our privacy policy from time to time. Any updated version will be posted on our site. This privacy policy was last updated on 6 December 2018.

More information on privacy is available at the website of the Office of the Australian Information Commissioner: www.oaic.gov.au